FAQ
Pandroms products are designed for children aged 1 year and above, depending on the model. Each product page clearly mentions the recommended age group and maximum weight capacity to help parents choose the right fit.
Yes. Safety is our top priority. All Pandroms products are designed with stable wheelbases, rounded edges, soft grips, and secure seating. Our products are tested under BIS standards and manufactured using child-safe materials.
Our products are tested as per BIS (Bureau of Indian Standards) requirements.
All Pandroms products are designed and manufactured in-house in India by S.K. Aggarwal & Co., a company with over 65 years of manufacturing experience.
Weight capacity varies by model. Most Pandroms tricycles and ride-ons support up to 25–30 kg. Exact details are available on each product page.
Yes, minimal assembly is required. Most products can be assembled with minimal effort and do not require any special tools. Assembly instructions are included in the box.
Yes. Pandroms products are suitable for both indoor and outdoor use. Specially designed wheels provide smooth, noise-free movement indoors and good grip on outdoor surfaces like pavements and parks.
Orders are usually delivered within 2–5 business days, depending on your location. You will receive tracking details once your order is shipped.
We offer an easy return policy in case of manufacturing defects or transit damage. Please ensure the product is unused and in its original packaging. Refer to our return policy for more details.
Currently, we offer limited replacement support. Please contact our customer support team for assistance regarding spare parts or accessories.
You can reach us via the contact form available on the Contact Us page.